The Hostway Blog

How Cloud Can Transform Your IT Manager from a Lion into a Lamb

Are you reticent to go to your IT manager for help? Does he or she seem too busy with maintenance and troubleshooting and running the department to deal with your issues? Indeed, this position can be stressful, but the cloud can help out.

In the past, an IT department was mostly seen in a firefighting capacity, jumping into action when application issues arose. Cloud technology is shifting how this sector behaves.

With the cloud model, the business relies on a service provider for Java development, application hosting or other key services. Typically, deploying a business tool locally necessitates a long list of expensive chores:

  • Buying and installing hardware, operating systems, middleware and the actual application
  • Defining user access or security
  • Adding the application to existing systems management or application performance monitoring (APM) tools
  • Maintaining all of these resources over time

On the other hand, a cloud provider would support the software and its underlying infrastructure. The users of the business system can simply open a web interface and log in to use the platform.

Let's take a look at how the cloud is reining in the lions of IT, creating lambs that are not only more pleased with their jobs, but can provide more insight for the business.

"Whereas in the past, the IT department was mostly seen in a firefighting capacity, jumping into action when an application issues arose, cloud technology is shifting how this department carries out activities."

Shifting responsibilities
Managed cloud resources are a game-changer for any organization's IT team, enabling staff members to shift their focus from on-premises equipment to other solutions that matter more for the business, its employees and its customers.

Without the cloud, responsibility for maintenance and upgrades falls onto the IT team, creating more work for the manager to supervise. These processes often don't take place in one fell swoop - upkeep and updating must take place on a very precise schedule to not disrupt ongoing critical business processes.

When the cloud is deployed, however, the vendor becomes responsible for the day-to-day maintenance and equipment and software updates that once stressed the internal IT team. This creates greater opportunities for the company's IT staff to focus on other mission-critical initiatives, including researching potential trends and advancements as well as training and educating other employees on how to best leverage available tools.

Scaling infrastructure
When current infrastructures near capacity, it can put extra stress on the internal IT team - they must requisition additional resources, then roll them out without interrupting current processes and policies. This is another place where cloud technology shines, enabling businesses to easily scale their infrastructure as their needs grow.

"Get the IT resources you need, only when you need them," Microsoft pointed out. "Seek a vendor that can manage your needs with a focus on security and predictability. And pay only for what you use. Agencies can reduce the need to build out and manage data centers, and IT can consolidate budget and facilities due to hardware efficiencies."

The cloud can help transform the lions of IT into lambs with more opportunity to support the business and its needs.
The cloud can help transform the lions of IT into lambs with more opportunity to support the business and its needs.

The cloud allows a business to sidestep the complicated process of expanding its infrastructure on-premises, while also usually cutting the costs related to such an initiative – truly a win-win. This level of flexibility is paramount in today's business environment, with 65 percent of companies looking to the cloud to support the ability to meet business demands quickly, according to research from InformationWeek.

Troubleshooting made easy
One situation that brings a growl out of almost any IT manager is a problem with a critical application. When these resources are hosted on-premises, it requires the internal IT team to sift through the network and available usage data to pinpoint the cause of the issues, and then work to correct it. The situation is the same when there is an outage or some other business-disrupting obstacle - it is up to the IT team to address these problems. Because downtime can cost a company a significant amount in lost productivity and opportunity, the pressure is on the internal team to mitigate these complications as quickly as possible.

Even in this setting, the cloud can help bring the lamb out in the IT team – when issues arise, the service provider takes care of the problem, and likely has more resources and focused manpower on their side. They are better equipped to not only identify dilemmas, but troubleshoot and resolve them quicker than many internal IT teams could.

The cloud can offer up numerous benefits for a company, but for the IT team, this technology can make all the difference in creating a less stressful, less complicated environment. This not only improves job satisfaction for the would-be lions of the IT department, but helps bring out the lamb in even the most intimidating IT manager.